The terms governing your use of our website and the painting services we provide across Northeastern Pennsylvania.
Effective: July 10, 2026
These Terms & Conditions ("Terms") form a legal agreement between you and Advanced Painting Professionals LLC ("APP," "we," "us," or "our"). They apply when you visit advancedpaintingprofessionals.com (the "Site") and when you engage us for residential or commercial painting services. By using the Site or hiring us, you agree to these Terms. If you do not agree, please do not use the Site or our services.
SMS Terms Summary
Advanced Painting Professionals LLC Customer Care SMS Program: Customers who request painting information or services and provide express consent may receive estimate confirmations, appointment scheduling and reminders, painting-project updates, customer-support messages, and post-service review requests.
Age requirement: You must be 18 years of age or older to participate in this SMS program.
Message and data rates: Message frequency varies. Message and data rates may apply.
Opt out: Reply STOP to any text message to cancel SMS messages.
By accessing the Site or hiring APP for any service, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement on your own behalf or on behalf of the property owner. These Terms apply alongside any signed estimate or work agreement; in case of conflict, the signed work agreement controls for that specific project.
2. About Us
APP is a Pennsylvania limited liability company providing residential and commercial interior painting, exterior painting, and cabinet refinishing services. We primarily serve Lackawanna, Luzerne, Pike, Susquehanna, and Wayne Counties, Pennsylvania, with our home base in Old Forge, PA.
3. Estimates & Quotes
Initial estimates are free with no obligation.
Written estimates are valid for 30 days from the date of issue unless stated otherwise.
Pricing may be adjusted if the scope, site conditions, or material costs change materially after the estimate. Any change orders will be confirmed in writing (email or text is acceptable) before additional work begins.
Verbal estimates are non-binding; only written estimates are enforceable.
4. Scheduling
Project start dates are scheduled by mutual agreement and confirmed in writing.
Exterior painting is weather-dependent. Rain, high humidity, or temperatures outside the paint manufacturer's specified ranges may delay work. We will reschedule promptly with no penalty in either direction.
We will provide a reasonable arrival window for each scheduled day and notify you of any delays.
5. Pricing, Deposits & Payment
The fees, deposit, and payment schedule for your project are set in your written estimate. In general:
A deposit may be required to confirm a scheduled project. Deposit amounts comply with applicable Pennsylvania law, including the Pennsylvania Home Improvement Consumer Protection Act for qualifying jobs.
Remaining balances are due on substantial completion of the project unless a phased payment schedule is agreed in writing.
Accepted payment methods are listed on your invoice (typically cash, check, and major payment platforms).
Balances unpaid 30 days past the invoice due date may incur a service charge of 1.5% per month (18% APR) or the maximum rate permitted by Pennsylvania law, whichever is lower.
If collection becomes necessary, you agree to pay reasonable collection costs and attorneys' fees as permitted by law.
6. Customer Responsibilities
To help your project go smoothly, you agree to:
Provide reasonable access to the work area during scheduled hours.
Remove or relocate fragile items, valuables, electronics, artwork, and personal property from the work area before our team arrives. If you require us to handle relocation, please notify us in writing in advance — additional charges may apply, and we cannot accept liability for items we are asked to move.
Secure pets in a separate area of the property during work.
Confirm color selections, sheens, and finish preferences in writing before paint is purchased. Color changes after paint has been purchased may incur restocking and re-purchase costs.
Disclose any known or suspected hazards (e.g., lead-based paint in pre-1978 surfaces, asbestos, mold, structural damage, electrical issues) before work begins.
Ensure utilities and adequate lighting are available in the work area.
7. Materials & Products
Unless your written estimate specifies otherwise, we use mid- to high-grade paint and primer products from reputable manufacturers (e.g., Sherwin-Williams, Benjamin Moore).
Customer-supplied paint is permitted at your request. APP is not responsible for performance, color match, finish, coverage, or durability issues arising from products that we did not specify or supply.
Leftover paint of useful quantity will be left with you for touch-ups upon request, subject to applicable disposal rules.
8. Lead-Safe Practices (Pre-1978 Properties)
For homes or child-occupied facilities built before 1978, APP follows the U.S. Environmental Protection Agency's Lead Renovation, Repair, and Painting (RRP) Rule when surfaces requiring disturbance are confirmed or presumed to contain lead-based paint. Where this work applies, you will be provided with the EPA's "Renovate Right" pamphlet before work begins, and the work will be performed by an EPA-certified renovator.
We may decline work if a property's lead conditions cannot be safely managed within RRP requirements.
9. Cancellation & Refunds
You may cancel a scheduled project at any time before work begins. Cancellations made within 48 hours of the scheduled start may forfeit a portion of any deposit equal to the reserved labor and any materials already purchased and not returnable.
Once work has begun, the project is non-refundable except as required by law; you remain responsible for work completed and materials supplied through the date of cancellation.
We reserve the right to reschedule or cancel a project if site conditions, weather, or safety concerns prevent safe execution. If we cancel for our own convenience, any deposit you paid will be fully refunded.
Pennsylvania consumer-protection laws may give you additional cancellation rights for certain home-improvement contracts. Those statutory rights apply regardless of anything in these Terms.
10. Limitation of Liability
To the maximum extent permitted by law, APP's total liability arising out of or in connection with the Site, our services, or these Terms — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount paid by you to APP for the specific services giving rise to the claim. APP shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of use, or property damage that is not directly caused by APP's work.
Nothing in these Terms limits liability for fraud, willful misconduct, or any other liability that cannot be limited under Pennsylvania law.
11. Indemnification
You agree to indemnify and hold APP and its owners, employees, and subcontractors harmless from any third-party claims, damages, or expenses (including reasonable attorneys' fees) arising from:
Your breach of these Terms or your project agreement;
Hazards on your property that you knew or should have known about and did not disclose to us; or
Work you direct us to perform that violates applicable laws, building codes, or HOA / condo association rules.
12. Photographs & Project Use
APP may photograph or video-record completed work for our portfolio, marketing, social media, or training purposes. We do not include identifiable interior personal property, faces, or specific addresses without your written consent. You may opt out of photography at any time before or during the project by notifying your project lead in writing.
13. Website Use & Intellectual Property
The Site — including text, photos, logos, designs, layouts, and code — is the property of APP or our licensors and is protected by U.S. copyright and trademark law. You may not reproduce, republish, or use Site content without our prior written permission, except for personal, non-commercial reference and printing of your own copy of these Terms.
The Site is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses, although we take reasonable steps to keep it secure.
14. SMS/Text Messaging Terms
Program name and description
The Advanced Painting Professionals LLC Customer Care Text Messaging Program provides non-marketing text messages to people who request information or painting services from us and expressly consent to receive SMS messages. Messages may include estimate-request confirmations, appointment scheduling and reminders, painting-project updates, customer-support responses, and post-service review requests.
Consent and eligibility
By providing your mobile phone number and selecting the applicable unchecked SMS consent checkbox on our website form, you expressly agree to receive text messages from Advanced Painting Professionals LLC at the number provided. Consent is not a condition of purchasing goods or services. You represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to messages at that number.
Age Requirement (18+)
You must be 18 years of age or older to participate in the Advanced Painting Professionals LLC Customer Care SMS Program. By opting in, you confirm that you meet this age requirement.
Message and Data Rates
Message and data rates may apply. Message frequency varies based on your estimate request, scheduled appointments, active painting project, and customer-support interactions. Contact your wireless provider for questions about your text or data plan.
Opting out
To stop receiving text messages, reply STOP to any message. You may receive one final confirmation message stating that you have been unsubscribed. After that confirmation, we will not send additional SMS messages unless you opt in again by submitting a new website form with the SMS consent checkbox selected or otherwise providing fresh, documented consent.
Wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by carrier availability, network conditions, device compatibility, or other factors outside our control.
Privacy
Your participation in the messaging program is also governed by our Privacy Policy. We do not sell or share mobile phone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their marketing or promotional purposes.
15. Governing Law & Disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any dispute arising out of these Terms or our services shall be brought in the state or federal courts located in Lackawanna County, Pennsylvania, and you consent to the personal jurisdiction of those courts.
Before initiating litigation, the parties agree to attempt to resolve disputes in good faith through written notice and a 30-day informal resolution period. This requirement does not apply to claims for emergency injunctive relief.
16. Severability
If any provision of these Terms is found unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to be enforceable, and the remaining provisions will continue in full effect.
17. Changes to These Terms
We may update these Terms from time to time. The current version is always posted at this URL with its effective date. Material changes will be communicated through the Site or, where appropriate, by email or text. Your continued use of the Site or our services after a change constitutes acceptance of the updated Terms.
